Shipping policy
Biluza Shipping Policy for Italy, France, Germany, Austria, Finland, Belgium, Spain, Sweden, Netherland, Denmark, Ireland and Portugal.
International Costs: We currently ship to Italy, France, Germany, Austria, Finland, Belgium, Spain, Sweden, Netherland, Denmark, Ireland and Portugal. We do not offer worldwide shipping.
Shipping Costs and Times
Delivery Times: Handling time + Transit time
Handling Time: 1–2 business days (Monday to Friday)
If the product is handmade, it requires 2–5 business days for production, and for sofas, 10 business days.
All products go through a production process, so handling time applies.
Shipping Costs and Transit Times
For orders to Italy, France, Germany, Austria, Belgium, Finland, Denmark, Ireland Spain and Portugal :
| Shipping rate name | Shipping conditions | Transit time | Shipping costs |
|---|---|---|---|
| Standard | Orders from €0 to €150 | 2 to 8 working days | €11.99 |
| Standard | Orders from €150.01 | 2 to 8 working days | Free delivery |
Delivery Method
For deliveries to Italy, France, Austria, Belgium, Finland, Denmark, Ireland, Spain and Portugal, orders are shipped to a pick-up point within a 5 km radius. If no pick-up point is available nearby, the package will be delivered directly to the provided shipping address.
Tracking
We offer a tracking service so you can follow your order until delivery.
Contact
Phone: +39 328 545 6272
Email: customer@biluza.com
Address: Via Santa Maria di Porta 25, Pontecorvo, Frosinone, 03037, Italy
Service Hours
Monday – Friday: 9:00 - 17:30